iScribe and Autograph writing instruments are guaranteed for 12 months from the date of purchase.
Should a fault develop, simply return it to us for a free repair or replacement [at our discretion].
Please ensure you enclose your return address with description of the fault along with proof of purchase and a cheque for $6.00 for return postage & packing.
Do not send gift box.
Your statutory rights are not affected.
Send the pen to:
Mason Fair Pty Ltd
Unit 14, 38 Corporate Boulevard
Bayswater, VIC 3153